Roberto Jovel is a seasoned IT professional with extensive experience in technical support and system administration. Currently serving as a Senior Technical Analyst at King & Spalding since October 2021, Roberto previously held the role of Information Technology Support Engineer at Berry Appleman & Leiden LLP, where expert support was delivered to approximately 100 end users. Roberto's career spans various positions, including IT Helpdesk Administrator at Taos/Fitbit Corp, where support was provided for over 250 users globally, and Desktop Administrator at Taos/SEAGATE, managing technical incidents for 50+ users. Earlier roles include Help Desk Technician at Murphy McKay/Asian Art Museum, Owner/Senior Field Service Engineer at American Printers & Copiers, and Desktop Technician Intern at Recomind. Roberto's foundational experience began as a Senior Field Service Engineer at Thrift Company and a Customer Service Representative at Xerox, complemented by education from Universidad Centro Americana, Externado de San Jose, and Unitek College/Heald College.
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