Markus Metsälä has been a Customer Care Specialist at King since 2014, where they manage player support for English, Swedish, and Finnish speaking VIP players. Prior to this role, Markus held various positions in the hospitality industry, including Restaurant Manager and Sommelier at Scandinavian Service Partner, and waitstaff positions at multiple establishments. They also served as a Senior Live Operations Specialist for Candy Crush Saga, planning engaging seasonal events. Markus earned a Nivel B2 certification in Spanish language from BCN Languages in 2013.
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