Benjamin Lai is a seasoned Senior Support Engineer with extensive experience in video conferencing infrastructure support, presently at Kinly since September 2020 and previously at AVMI from September 2017 to August 2020. Benjamin has a strong technical background in infrastructure and endpoint support, particularly within the global banking industry. Prior roles include Cisco Video Conference Infrastructure Engineer at Vega Global, where expertise encompassed various Cisco technologies and systems from April 2010 to August 2017, and Video Conference Engineer at Ultra Active Technology Limited, specializing in Polycom solutions from June 2009 to February 2010. Benjamin obtained a Bachelor of Engineering in Electrical and Electronics Engineering from The Hong Kong University of Science and Technology between 2003 and 2007.
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