Manon BM

Manon BM has a range of work experience in customer service, teaching language courses, and marketing. Manon worked as a Customer Care Specialist at KINVENT and provided the highest level of customer service as a customer service representative at Cognizant. Manon also worked as a Help Desk & IT Support at Tata Consultancy Services and handled technical incidents and troubleshooted IT support level 1. Manon BM taught French, English, and Spanish language as a Language Teacher at Complétude and IN-tuition Languages & Exams. Manon also worked as a Teacher and Learning Process Advisor at Espace Senghor and identified and implemented individual learning plans to ensure each student had an appropriate incremental learning target. Manon BM worked as a Communications & Marketing Assistant at GELEC ENERGY and managed client databases and created and distributed newsletters and emailing campaigns' content. Lastly, they also worked as a Customer Service Assistant at La Banque Postale and managed bank operations, express mail, and advised and sold services.

Manon BM earned a Master's degree in Sociolinguistics and Anthropology of language (FLE) from Université Paul Valéry - Montpellier III, from the years 2016-2018. Prior to that, they obtained a Licence degree in Foreign Languages Applied to International Trade (English, Spanish, Arabic) from Université Rennes 2, covering the years 2012-2015. In 2011-2012, they finished their Scientific Baccalaureate degree in Ecology and evolutionary biology from Lycée de Suscinio. Recently, Manon BM also obtained a certification of TOEIC 815 from Linguaphone in August 2020.