Heather Randolph is a Senior Director of Insights & Client Relations at KLC Online Communities and Co-Creation, where they currently focus on enhancing client experiences. Previously, they served as Associate Director of Research & Insights at Fuel Cycle, Senior Account Manager at Ipsos, and Senior Research Manager for both Lieberman Research Worldwide and Ipsos Interactive Services. Heather's early research experience includes working in the UCLA Cognitive Neuroscience Lab, where they studied memory effects related to Deep Brain Stimulation in Parkinson's patients. They are pursuing a Bachelor of Arts with Honors in Psychology/Cognitive Science at the University of California, Los Angeles.
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