Keith Lyons is an experienced customer success professional with a strong track record in client relationship management and revenue generation. Currently serving as a Backline Product Expert and Senior Customer Success Manager at Klaviyo since August 2018, Keith manages 60-80 customer accounts and advocates for customer needs while addressing email deliverability issues. Previously at Monster from June 2012 to July 2018, Keith oversaw account management and facilitated complex project implementations, contributing to $3.5 million in yearly sales. Keith's earlier experience includes roles in customer service and production management, highlighting a diverse skill set in collaboration, business development, and operational efficiency. Keith studied Radio Broadcasting at The New England Institute of Art and graduated from Billerica Memorial High School.
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