Jochen Fellner

Manager Customer Service EMEA/Asia, PHD

Jochen Fellner has extensive experience in customer service and process management across various industries, including pharmaceuticals, food safety, and automotive technology. Career highlights include roles such as Manager Customer Service EMEA/Asia at Klöckner Pentaplast, where responsibilities encompass overseeing customer support teams and implementing efficiency-enhancing SAP solutions. Previous positions include Manager Customer Service Germany at Nobel Biocare, where Jochen led a team and managed a significant budget, successfully implementing CRM solutions and improving service quality. With a background in logistics and export at DIS AG and a strong focus on digital transformation, Jochen has consistently contributed to organizational efficiency and customer satisfaction throughout a career that spans multiple sectors and regions.

Location

Bonn, Germany

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