Eva L. is an experienced customer service professional with a diverse background in various roles. Currently working as a Specialist in the Customer Experience Flight Dedicated Team at Klook since May 2022, responsibilities include ensuring smooth flight procedures and verifying passenger documentation. Prior to this, Eva served as a Customer Experience Specialist, managing customer inquiries through online channels. Eva's previous experience includes working as a Corporate Account Executive at PLANUP, where communication and cooperation with high-profile clients were essential, as well as a Financial Planning Consultant at Hong Leong Assurance Berhad, where financial analysis and client service were primary focuses. Earlier in the career, Eva worked as a Sales Advisor at vivo, assisting customers with product-related issues. Eva holds a Diploma in Marketing from INSTITUT TEKNOLOGI MAKLUMAT NUSANTARA.
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