Alex Patten

Customer Experience Design Lead

Alex Patten currently serves as the Customer Experience Design Lead at Kmart Australia Limited since March 2023. Prior to this role, Alex gained experience as a Service Designer at Bupa and held the position of Senior Service Designer at the City of Boroondara. Freelance work as a UI/UX Designer was undertaken from July 2019 to June 2021, alongside roles as a Senior Service Designer and Service Designer at the Victorian Managed Insurance Authority. Alex's early career includes a Graduate Consultant position at RACV and an Emerging Innovation Lead role. Education includes a Graduate Diploma in Design from Monash University, completion of a Design Sprint Masterclass at AJ&Smart, and a Bachelor of Business/Commerce with triple majors from the University of Newcastle.

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