Thomas Mogensen

Thomas Mogensen is a seasoned professional in IT service management, currently serving as a ServiceNow Business Architect and Product Owner at KMD since May 2017. In this role, responsibilities include overseeing various modules of the ServiceNow ITSM tool, such as Customer Service Management and Incident Management. Previously, Thomas was a Senior Process Specialist at KMD, contributing to the implementation of ServiceNow as a primary ITSM solution. Prior experience includes working as a Business Process Consultant at Danske Bank. Educationally, Thomas holds a Master's degree in Information Technology Management and a Bachelor's degree in Political Science and Administration, both from Aalborg University.