KMS Lighthouse drives smarter, better business interactions with its knowledge management solutions. When customers and employees have issues, Lighthouse illuminates the path with instant answers. We use advanced technologies and take an innovative approach to build knowledge management solutions.

Our knowledge system boosts productivity and efficiency with a powerhouse of digitized knowledge that’s easy to update, collaborate, share, or provide feedback in real-time. We have a SaaS knowledge management system with native integrations to social media, product catalogs, operational systems, chatbots, virtual assistants, and open API integrations with your existing applications such as CRM, ticketing, and help desk.

Lighthouse offers a rewarding KM experience for both customers and employees alike, improving loyalty and satisfaction. What’s more, we’ve built the system so that your entire team can easily navigate through it in their natural language, and adopt it effortlessly without training. Lighthouse simplifies communications, elevates customer and agent experiences, engages and inspires people. Happy agents, happy customers.

Enterprise Software

IT Services

Software Engineering

Telecommunications

KMS Lighthouse

KMS Lighthouse's headquarters in Petach Tikva, Israel

Sagi Eliyahu

Daniel B.

Revital Levi

Simon Sorrell

Tal Yellin

Erez Kreda

The Engineering and Development team at KMS Lighthouse is responsible for the design, development, and maintenance of the company's advanced knowledge management solutions. This includes writing and optimizing code, ensuring system reliability through QA processes, managing integrations with various platforms like CRM and chatbots, and providing technical support. The team works collaboratively to ensure a seamless, efficient, and user-friendly experience for both employees and customers.

Engineering and Development

The Business Development Team at KMS Lighthouse is responsible for identifying and nurturing potential business opportunities to fuel the company's growth. They work on expanding market reach through strategic partnerships and direct sales efforts, focusing on engaging enterprise clients and new markets. This team collaborates closely with marketing and product teams to align knowledge management solutions with market needs, ensuring a seamless customer experience and driving revenue growth.

Business Development Team

The Leadership Team at KMS Lighthouse is responsible for steering the strategic direction of the company and ensuring its innovative knowledge management solutions meet market needs. This team oversees crucial business functions such as research and development, technology, business operations, marketing, and customer solutions. By fostering collaboration and setting clear objectives, they drive forward the company's mission to enhance productivity and customer satisfaction through cutting-edge technologies.


Leadership Team

The Project Management team at KMS Lighthouse is responsible for overseeing and coordinating the implementation and deployment of our knowledge management solutions. This includes managing timelines, resources, and stakeholder communications to ensure that projects are delivered efficiently and effectively. The team works closely with clients, ensuring a smooth adoption process, and collaborates with other internal departments to align project goals with company objectives. Their expertise helps drive customer loyalty and satisfaction by delivering tailored, innovative solutions on time.

Project Management

The Customer Success Team at KMS Lighthouse is dedicated to ensuring clients fully leverage the company's knowledge management solutions to improve their business interactions. This team works closely with customers to understand their needs, provides tailored support, ensures seamless integration with existing systems, and fosters long-term relationships. Their goal is to enhance customer satisfaction, drive product adoption, and maximize the value customers derive from KMS Lighthouse services.

Customer Success Team

The Knowledge Management & Training team at KMS Lighthouse is responsible for developing and implementing strategies that optimize the use of our knowledge management solutions. They ensure seamless adoption of the system through effective training programs, facilitating effortless navigation and use in natural language. The team works collaboratively to update, share, and provide real-time feedback on digitized knowledge, thereby boosting productivity, enhancing customer and employee experiences, and fostering loyalty and satisfaction.

KMS Lighthouse

Org chart

Teams

Engineering and Development

Business Development Team

Leadership Team

Project Management

Customer Success Team

Knowledge Management & Training

Offices

KMS Lighthouse

Org chart

Teams

Engineering and Development

Business Development Team

Leadership Team

Project Management

Customer Success Team

Knowledge Management & Training

Offices

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