Norma Melendez

Customer Service Specialist at Knack

Norma Melendez has worked in the customer service, tech ops, senior technical support, warranty administrator, and assistant manager administrative roles. Norma began their career in 2006 as an Assistant Manager Administrative at Bodytech Tattoo & Piercing. In 2014, they transitioned to their role as a Warranty Administrator at Gainesville Nissan. In 2017, Norma joined SharpSpring as a Senior Technical Support Engineer, specializing in all parts of the platform with a strong proficiency in Automations and providing consultations to help devise solutions to a client's ever-changing marketing needs. In 2019, Norma began working as a Customer Service Specialist at Knack and a Tech Ops Engineer at Peerfit.

Norma Melendez attended Santa Fe College from 2007 to 2009, where they earned an Associate's degree in Electrical and Electronics Engineering. Norma then attended the University of Florida from 2011 to 2013, studying Electrical and Electronics Engineering.

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Timeline

  • Customer Service Specialist

    September 1, 2019 - present

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