John Mella

John Mella is an experienced Customer Success Manager currently employed at Knak since September 2024. Previously, John held various customer success roles at Dutchie from February 2022 to September 2024, where positions included Customer Success Manager III and II. John started a career in the cannabis sector as a Franchise Success Manager at Jima Cannabis before moving to Kindred Canada as a Territory Sales Manager, overseeing over 90 recreational cannabis stores on Vancouver Island. Earlier roles included Area Manager at NewLeaf Cannabis, Account Manager at ArtRageous Advertising, Sales Consultant at Ashcroft Master Builder Ltd., and Accounting Assistant/Service Coordinator at DMT Mechanical. John has a Business Administration and Accounting diploma from Lethbridge Polytechnic and a Journeyman qualification in Welding from the same institution.