Andy C. is an experienced professional in customer success and technical support, currently serving as the Director of Customer Success at Kneat Solutions since April 2024. Previously, Andy spent nearly 12 years at Citrix, where roles included Director of EMEA Customer Success and Director of EMEA Technical Support, as well as a Senior Manager in Technical Account Management & Technical Support. Prior to Citrix, Andy held the position of Director of Technical Support at Bytemobile Inc., which was later acquired by Citrix, and also amassed experience at Openwave Systems in various technical support roles. Early career experience includes positions at Unibol Inc., encompassing roles such as Business Consultant and Senior Customer Support Analyst. Andy earned a BSc Hons. in Computer Science and an LCGI in Information Technology from Queen's University Belfast.
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