Ron Fields

Ron Fields is an experienced IT professional specializing in end-user support and technical assistance. Currently serving as an End User Support Specialist at KnitWell Group since July 2025, Ron previously held the role of Technical Support Specialist L2 at ACS Services, Inc. from February 2022 to May 2025, where responsibilities included troubleshooting hardware and software issues, onboarding users, and utilizing various IT tools like Connectwise Automate and Office 365. Prior positions include Information Technology Support Engineer L2 at Boston Networks and Information Technology Consultant at ORAM Corporate Advisors, showcasing expertise in system installations and client support. Ron's career began with roles at NWN Corporation as a Service Desk Engineer L1 and internships at Year Up and Fidelity Investments. Educational background includes a general diploma from Hyde Park High School and technical training from Year Up United.