TS

Thomas Shaker

Customer Success Manager at Knotch

Thomas Shaker has a diverse work experience. Thomas currently works at Knotch as a Customer Success Manager, starting in November 2022. Prior to this, they were a Customer Success Strategist at Knotch from March 2022 to November 2022, where they led over 20 accounts and supported account expansion efforts.

Before their role at Knotch, Thomas worked as a Media Planner at Allscope from December 2020 to March 2022. Thomas also worked as a Freelance Content Marketer from November 2020 to January 2022.

Thomas has experience in content strategy and management. Thomas served as a Content Strategy Manager at OneSpot from September 2019 to September 2020. Prior to this, they were a Strategy Associate at OneSpot from May 2018 to September 2019.

Thomas also has experience in research. Thomas worked as a Graduate Research Assistant at St. John's University from September 2019 to May 2020.

Earlier in their career, Thomas gained experience in digital marketing and sales. Thomas worked as a Digital Marketing Intern at Publishers Clearing House from October 2017 to May 2018. Thomas also worked as an Athletic Marketing Intern at St. John's University from August 2017 to December 2017, where they assisted with marketing and promotions for various sports.

Thomas's work experience also includes roles in the food and hospitality industry. Thomas worked as a Food Runner at Sal e Pepe Italian Bistro from August 2014 to January 2017. Additionally, they worked as an Office Assistant at Southbury Printing Center from May 2016 to August 2016, where they handled graphic design and various office tasks.

Thomas Shaker completed their Bachelor of Arts degree in Communications with a Focus in Advertising from St. John's University from 2015 to 2019. Following that, they pursued a Master of Science degree in Integrated Advertising Communications at the same university from 2019 to 2020.

Links

Timeline

  • Customer Success Manager

    November, 2022 - present

  • Customer Success Strategist

    March, 2022

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