Gianluca Serlenga is an experienced professional in functional and business analysis, currently serving as Consulting Functional & Business Analysis Senior at Engineering Ingegneria Informatica Spa since March 2023. Previously held roles include Business Operation Manager at IBM and Kyndryl, where responsibilities involved managing infrastructure services, facilitating management review processes, and supporting business growth analyses. Other positions include Head of Demand & Governance Management of the CIO Group at Engineering Group, and a pioneering role as a Think Pad Mobile and Wintel Software Specialist at Multivendor Service Srl. Gianluca holds a degree in Information Technology from I.T.I.S. "A Righi" Cerignola, attained in 1994.
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