Adrian Castillo is a dedicated professional with extensive experience in customer success and retail management. Currently serving as a Mid-Market Customer Success Manager at KnowBe4 since September 2022, prior to this role, Adrian held positions including SMB Customer Success Manager and Customer Success Manager. At Actsoft Inc., from January 2022 to September 2022, Adrian worked as a Customer Advisor for App Services. Adrian's previous experience at AT&T, from April 2016 to November 2021, included roles such as Assistant Store Manager, Customer Experience Manager, and Retail Sales Consultant. At AT&T, responsibilities included overseeing daily retail operations, enhancing customer experiences, and providing exemplary customer service. Adrian Castillo graduated from Sickles High School with a GED in August 2014.
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