Brooke Dowling

Brooke Dowling is an experienced professional specializing in order management and account advocacy, currently serving as an Order Management Specialist at KnowBe4 since December 2021. Prior to this role, Brooke held positions as a Senior Account Advocate at Bank of America and a Senior Account Supervisor at Capital One, showcasing a strong background in customer account management. Earlier experience includes working as an Internet/Phone Repair Specialist at Charter Communications. Brooke holds a Bachelor's degree in Creative Writing from Southern New Hampshire University and an Associate's degree in Biology from St. Petersburg College.