Bryan Dunham is a seasoned professional with extensive experience in customer success and support roles, currently serving as Customer Success Director for SMB at KnowBe4 since June 2021. Previously, Bryan held various positions at Hawkes Learning from November 2017 to June 2021, including Customer Success Team Manager and Training and Support Representative, where responsibilities included client engagement and problem-solving to enhance platform utilization. Bryan's career also includes a background in law enforcement, having served as a Police Officer at the College of Charleston and as a Judicial Marshal for the Connecticut Judicial Branch. Bryan holds a Bachelor's degree in Criminal Justice from Worcester State University, obtained between 2011 and 2015.
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