Carlos H.

Carlos H. is an experienced professional specializing in customer success and sales, currently serving as a Customer Success Manager at KnowBe4 since January 2022. In this role, Carlos focuses on enhancing product utilization, managing customer onboarding, renewals, and growth, while fostering strong customer relationships and driving product adoption. Additional experience includes positions as a Real Estate Agent at Better Homes and Gardens Real Estate Metro Brokers since August 2018, a Digital Sales Executive at RentPath, a Commercial Account Manager at Service Experts Heating & Air Conditioning, and various roles at The Coca-Cola Company, which included supervision and team development in sales. Carlos earned an Associate's Degree in Engineering from Full Sail University between 2002 and 2004.