Hiroki Hamashima is an experienced Customer Success Director (International) at KnowBe4 since May 2023, previously serving as a Customer Success Manager at Zoom and Cybereason, where responsibilities included maintaining major account relationships and driving upsell opportunities. With a background in Customer Success Management at Autodesk and founding Cazzern Consultants Co., Ltd., Hiroki has significant expertise in enterprise relationships, cyber security insights, and strategic planning. Past roles also include Producer at Gameloft, Director of International Business Development at enish, Inc., and Lead Art Director at BANDAI NAMCO Games Inc. Hiroki holds a BA in Law and Politics and Economy from Nihon University.
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