James Hinks is a seasoned professional in solutions engineering, currently serving as the Director of Sales Engineering for Strategic Accounts at KnowBe4 since 2025. Previously, from 2018 to 2021, James held various roles at Egress Software Technologies, including Technical Services Director for EMEA, where they expanded the Technical Services team significantly. James began their career at Home Retail Group PLC as a Customer Sales Advisor from 2007 to 2011. Educated at Canterbury Christ Church University, James earned a Bachelor of Science in Forensic Computing with first-class honors.
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