James Lee is a seasoned professional in the tech support and customer service domain, currently serving as Core Support Manager at KnowBe4 since December 2023. Prior experience includes roles as Technical Support Manager, APAC at Zoom, Senior Customer Support Manager, APAC at LogicMonitor Software Asia, and Senior Tech Support Manager, APAC at Solarwinds Asia. James also held the position of Field Application Engineering Manager, Asia Pacific at Spansion LLC in ShenZhen, China, and served as Technical Services Manager, Asia Pacific at Motorola Hong Kong. Earlier in the career, James was a Field Application Engineer on the Games Team at Metrowerks in Austin, Texas. Educational credentials include a Bachelor of Science in Computer Science from Western Michigan University and training from Singapore Technical Institute. James is based in Singapore.
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