Jan Chua

Jan Chua is a dedicated professional with extensive experience in sales and customer service across various industries. Currently serving as a Quote Desk Representative at KnowBe4, responsibilities include managing quote requests from sales, ensuring accurate and timely quotes to Channel Partners, and collaborating with the Deal Desk to comply with multi-currency guidelines. Previous experience includes working as a Renewal Sales Account Manager at Concentrix, focusing on customer retention and multi-year contract conversions, and roles at iSwitch Energy, Swissôtel Merchant Court, and Orchard Hotel Singapore, where Jan Chua developed strong sales skills and customer engagement techniques. Jan Chua holds a diploma in New Media from Republic Polytechnic.