Joellen Thompson

Joellen Thompson is an experienced marketing operations professional with a robust background in managing marketing automation, database administration, reporting, and analytics, currently serving as the Marketing Operations Manager at KnowBe4 since March 2018. Prior to this role, Joellen held various positions including Sales Operations Administrator at Greenback Expat Tax Services, where a focus on software management and process efficiency was prioritized for remote operations. In previous roles such as Digital Marketing Specialist and Marketing Consultant, significant contributions were made to enhance customer experiences through digital marketing initiatives and lifecycle management using platforms like Salesforce and HubSpot. Joellen co-founded Natural Sweetums, highlighting a commitment to organic ingredients in personal care products, and held leadership positions at Nationwide Title Clearing, overseeing comprehensive marketing strategies and team operations. Joellen began a professional journey in accounting at Farmers Insurance, showcasing a diverse skill set developed over many years in the industry.