Jordan Guzman is a skilled Technical Support Manager at KnowBe4 since November 2021, specializing in technical support and customer service. Prior to this role, Jordan served as an Information Technology Specialist in the Army National Guard from November 2019 to April 2024, where responsibilities included managing routers, switches, and setting up networks and servers. Jordan holds a Bachelor of Applied Science in Business Analytics and Information Systems from the University of South Florida, completed in 2021, and an Associate's degree in Business Administration and Management from Hillsborough Community College, earned in 2019.
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