Joseph Ackerman is a seasoned technology professional with extensive experience in various IT roles. Currently serving as the Director of Technology at KnowBe4 since April 2017, Joseph has led the technology team, enhancing SaaS systems and partnering with stakeholders to address IT needs. Prior to KnowBe4, Joseph held positions as Software Quality Assurance Engineer Manager at FairWarning, Inc., and Quality Assurance Analyst at both Digital Lightwave and ThreatTrack Security Inc., focusing on testing and documenting software defects. Joseph's early career included roles as an Enterprise Support Lead Technician and Consumer Support Technician at Sunbelt Software, providing technical support for enterprise and consumer-level software solutions. Joseph's educational background includes training from New Horizons Computer Learning Center.
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