Joy Hancock

Joy Hancock is a Creative Content Engineer at KnowBe4 since February 2022, responsible for producing and maintaining creative content, including sophisticated phishing email templates, graphics, PDFs, and web-based content utilizing HTML/CSS. Previously, Joy served as Executive Director at Bike Florida from September 2014 to January 2022, successfully decreasing operational expenses by 25% and increasing sponsorship revenue by 50%, while also curating content for a listing website that raised annual sponsorship income by 75%. Joy also held the position of Executive Director at Oklahoma Freewheel from January 2012 to June 2014, where the planning and direction of a week-long bicycle tour generated $200,000 in yearly revenue. Earlier experience includes serving as Fitness Coordinator at the Youth and Family Center from May 2008 to June 2010, where oversight of a community fitness center resulted in a 25% increase in memberships. Joy holds a Bachelor of Arts in Russian Language and Literature from the University of Oklahoma and completed a program at Skillcrush in 2021.