Kim G.

Kim G. has extensive experience in customer success and employee engagement, currently serving as a Customer Success Manager at KnowBe4 since September 2021, with responsibilities including onboarding and product training for mid-market and SMB clients. Previous roles at PetDesk involved guiding veterinarians in software adoption, while a long tenure at Chewy included managing teams focused on employee engagement, creative operations, and training development. Earlier experience includes teaching kindergarten and managing customer experience at Lowe's Companies, combined with an MBA in Human Resource Management from Florida International University and dual Bachelor's degrees in Elementary Education and History from Rowan University.