Laura Penagos, MSC, SACP, is an experienced Customer Success Manager at KnowBe4, specializing in the LATAM market since September 2021, with a history of progressive roles in customer success and account management. Prior to joining KnowBe4, Laura served as an Account Manager at Westgate Resorts, effectively developing financial plans for over 100 clients monthly and enhancing customer relations. Previous experience includes positions as a Sales Executive at PRIMO, where Laura fostered long-term customer relationships, and as an International Sales Coordinator at Vega Industries, managing exports across South America. Laura's diverse background is complemented by a Master of Science in International Business from Ulster University and a Bachelor of Science in International Business from Universidad EAFIT.
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