Moudar Kassem is an experienced IT professional currently serving as an International IT Support Engineer at KnowBe4 since April 2023. Prior to this role, Moudar was a Senior IT Support at HomeToGo from October 2019 to April 2023, responsible for onboarding and offboarding employees, managing network and security camera systems, and overseeing ticket management through Jira, as well as administering G Suite. Moudar has also worked as an IT Administrator at Ackerdemia e.V from March 2017 to May 2019, where responsibilities included addressing IT inquiries, managing G Suite and Microsoft Office, handling employee onboarding and offboarding, maintaining WiFi infrastructure, and supporting an online shop. Earlier positions include Designer für Printmaterialen at TBZ International and Techniker Hardware und Software at Joudy Company. Moudar holds a degree as Fachinformatiker für Systemintegration in Computer Science from Tishreen University, earned between 2006 and 2011.
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