Nathan Castiglia is an experienced IT professional with a strong background in support engineering and customer service. Currently serving as an Advanced Support Engineer at KnowBe4 since June 2022, Nathan assists Core Support Technicians with escalated tickets and customer implementations of KnowBe4 products. Prior experience includes a role as a Fulfillment Expert at Target, ensuring timely preparation and shipping of guest orders, and an Information Technology Intern position at Great Meadows Regional School District, where Nathan supported device issues for students and faculty. Additionally, Nathan has a history in the culinary field at Heath Village Retirement Community, holding roles from Cook to Dishwasher. Nathan holds a degree in Information Technology from Montclair State University and an Associate of Science in Information Technology from County College of Morris.
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