Nick Gedge is an experienced professional in customer success and operations management, currently serving as a Customer Success Manager for Enterprise & Strategic clients at KnowBe4 since July 2022. Prior to this role, Nick has held various positions including Operations Manager at Clarion UK, Public Sector Senior Key Account/Contract Manager at thebigword, and has managed multiple teams in client services and project management within the language services industry. With a strong background in developing client relationships and ensuring operational efficiency across diverse sectors, Nick has demonstrated a commitment to delivering exceptional customer experiences and driving business growth. Past roles also include branch management at Hays Travel, business development at LexisNexis, and team leadership in sales and service environments, highlighting a comprehensive skill set in sales, customer service, and team development.
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