Rachel L.

Rachel L. is an experienced Customer Success Manager currently working at KnowBe4, where responsibilities include guiding organizations across the APAC region in building effective security awareness programs. Expertise in navigating diverse cultural and business landscapes contributes to the successful adoption of technology solutions. Previously, Rachel held roles such as Customer Success Manager at Acuutech, where comprehensive IT solutions were provided to clients, and Sales Account Manager positions at VSTECS and TP-Link Technologies, focusing on account management and sales strategies. Educational achievements include a Bachelor's degree in Business Management from Edinburgh Napier University and a Diploma in Business Administration and Marketing Management from PSB Academy.