Randi Simon is a Support Administrator at KnowBe4 since March 2024, bringing extensive experience from previous roles, including Franchise Operations Manager at Maid Brigade from August 2014 to March 2024, where responsibilities included franchise support, onboarding, training, organizing conventions, and developing customer follow-up programs. Prior experience includes serving as an English Teaching Assistant at C.P. La Morana and a Customer Support Specialist at ContinuousHealth, a benefits consulting firm. Randi holds a Master of Business Administration from Kennesaw State University and a Bachelor of Arts in Spanish Language and Literature from Georgia College & State University.
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