Steven Mueller is an experienced professional in customer success and account management, currently serving as the Customer Success Director (International) at KnowBe4 since June 2021, where responsibilities include leading the DACH section and managing a team of Customer Success Managers and Renewal Specialists. Prior to this role, Steven held various positions at Expedia Group, leading business development initiatives in the DACH region for vacation rentals, and successfully establishing the vacation rental department. Earlier career experiences include account management roles at ImmobilienScout24 and Booking.com, as well as managing front office operations in multiple hotels under Accor. Steven's educational background includes a degree from Brillat-Savarin-Schule, focusing on the hospitality industry.
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