Trevor Wilson is an experienced professional in the technical support and product management fields, currently serving as an Associate Product Manager at KnowBe4 since May 2021. Prior roles at KnowBe4 include Advanced Support Engineer and Tier 2 Technical Support, where Trevor honed skills in cyber security awareness and client management. Prior to this, Trevor supervised operations at the UF Computing Help Desk, ensuring high-quality service and staff performance. Trevor's background also includes technical consulting at the University of Florida, focusing on troubleshooting and customer support for account recovery and connectivity issues. Educationally, Trevor holds a Bachelor's of Science in Mechanical Engineering from the University of Florida, completed in 2021. Additionally, Trevor contributed to the orientation of new students as a Preview Staffer at the University of Florida.
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