Tyler B. is a seasoned professional in eLearning and courseware quality assurance, currently serving as the Senior Courseware Quality Assurance Director at KnowBe4 since April 2020. In this role, Tyler B. develops training programs for eLearning content partners, leads the internal content team, and establishes quality assurance standards. Previous experience includes roles as Courseware Quality Assurance Manager and Custom Courseware and Localization Project Manager at The Security Awareness Company, LLC, where Tyler B. oversaw quality assurance teams and drove the development and testing of customized eLearning content. Tyler B. began the career as an eLearning Production Assistant at TourFactory and holds a Bachelor of Arts degree in Foreign Languages and Literatures from the University of Alabama at Birmingham, complemented by a semester abroad at Universidad de Granada.
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