KnowBe4 is the provider of the world’s largest security awareness training and simulated phishing platform that helps you manage the ongoing problem of social engineering.

Cyber Security

KnowBe4

KnowBe4's headquarters in Clearwater, FL, United States

This department provides troubleshooting and assistance for technical issues related to products and services.

Technical Support

This department is responsible for managing relationships and driving sales across various market segments including enterprise, mid-market, and SMB.

Sales Management

This department is responsible for ensuring customer satisfaction and retention by managing relationships and providing support throughout the customer journey.

Customer Success Management

This department focuses on driving sales growth and supporting the sales process through strategic development, engineering solutions, and management of sales efforts.

Sales Operations

This department develops, maintains, and improves software applications and systems.

Software Engineering

The Sales and Customer Success team at KnowBe4 is dedicated to driving revenue growth and ensuring customer satisfaction through effective sales strategies and ongoing support. This team works collaboratively to acquire new customers, manage client relationships, and guide organizations in maximizing their security awareness training investment. They focus on delivering exceptional service, addressing customer needs, and facilitating successful onboarding and adoption of KnowBe4's solutions to combat social engineering threats.

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Other teams

Sales Management

Customer Success Management

Sales Operations

Software Engineering

Sales and Customer Success