Mridul Sethia is an experienced leader in digital service delivery, currently serving as the Head of Service Delivery at Knowit. They focus on ensuring clients’ digital platforms remain stable and efficient while fostering a collaborative and transparent work environment. With a background in full-stack development and roles such as Senior Technical Project Manager and Service Delivery Manager, Mridul has cultivated expertise in process optimization, risk management, and operational excellence since 2014. Additionally, Mridul champions sustainability and has embraced a vegan lifestyle to reflect their commitment to environmental stewardship.
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