Md Iqbal is an experienced IT professional with a diverse background in technical support and systems management. Currently serving as a Senior Associate-IT at KnowledgeWorks Global Ltd. since January 2015, responsibilities include prompt user support and virtual machine creation. Previous roles include Desktop Engineer at IMSI India Pvt Ltd and Desktop Support Engineer at Aptara Inc, where critical troubleshooting and SLA maintenance were key functions. Additional experience as a Desktop Engineer at Progressive Infovision Pvt. Ltd and an IT Executive at Mukul Consultants showcases a strong foundation in managing IT infrastructure and user support. Md Iqbal holds a Higher National Diploma in Computing and Multimedia, a Master's Degree in Information Technology, and a B.I.T in Computer from notable institutions.
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