Ryan Smith has extensive experience in ServiceNow strategy, having held multiple roles since joining Koch in May 2013, including Senior Manager and Manager positions focused on ServiceNow ITSM processes and technical support. Prior to this, Ryan served as Front Office Manager at The Inn at Tallgrass from July 2003 to May 2013. Ryan holds a Bachelor's degree in Computer and Information Sciences from Friends University and an Associate's degree in Liberal Arts and Sciences from Butler Community College.
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