JJ

Jamar Jones

Client Success Engineer

Jamar Jones is an experienced Client Success Engineer at KODE Labs, specializing in connecting siloed building systems and data for enhanced operations. Previously, Jamar served as an Enterprise Customer Success Manager at Syncron, where a focus on value realization and continuous product adoption fostered long-term partnerships and ensured zero churn. As a Senior Business Growth Analyst at Flagstar Bank, responsibilities included managing mortgage policies and implementing process improvements to enhance customer experiences. Jamar also played a key role in winning eight J.D. Power awards as an Executive Client Experience Advocate and a Customer Success Advocate at Rocket Mortgage. Early career experience includes healthcare engagement management at Fresenius Medical Care and clinical success management at DaVita Kidney Care. Jamar holds a Bachelor's degree in Business Administration and Management and a Technical Business Analyst Certification.

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