Heidi S. has extensive experience in the insurance industry, starting as a Claims Clerk at Encova Insurance (formerly known as Motorists Insurance) from July 2006 to October 2008, where responsibilities included supporting the claims department and managing customer inquiries. Heidi advanced to the role of Senior Worker's Compensation Claims Adjuster at Encova Insurance from October 2008 to February 2025, focusing on investigating and processing workers' compensation claims across multiple states in accordance with best practices and guidelines. Currently, since February 2025, Heidi serves as a Senior Disability Claims Examiner at Kohler Co., where responsibilities include evaluating and managing short-term and long-term disability claims, as well as family medical leaves.
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