Jennifer Kellner

Quality Manager, Customer Service Field Engineers at Kohler

Jennifer Kellner is an experienced quality management professional with a robust background in customer service and project management at Kohler Company since 1998. In the current role as Quality Manager for Customer Service Field Engineers, Jennifer provides leadership and support to customer support teams. Earlier positions at Kohler include Project Manager, where significant achievements include reducing warranty costs and implementing customer relationship management software resulting in notable savings. Additionally, as Platform Leader, Jennifer successfully managed new product development and warranty reduction projects. Educational qualifications include a Master's degree in Business and a Bachelor's degree in Computer Programming and Business Administration from Lakeland University, complemented by an Associate degree in Quality Technician from Lakeshore Technical College. Prior experience includes senior quality roles at Lear Corporation, emphasizing a comprehensive skill set in quality assurance and project management.

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