Mark Mena is an experienced professional with a robust background in customer service and banking. Currently serving as an In Store Customer Experience Banker and Digital Coach at Huntington National Bank since December 2021, Mark excels in educating customers on deposit products and lending, fostering customer relationships, and coaching colleagues on digital banking tools. Additionally, Mark has been employed at Kohl's since May 2016 as a Retail P.O.S, Customer Service Associate, and Sales Floor Associate, where responsibilities include training new employees, handling customer complaints, and promoting store credit initiatives. Mark holds a Bachelor's Degree in Business Administration and Management from Dominican University, completed in 2019, and a High School Diploma from East Leyden High School, earned in 2015.
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