Michael Peters is an accomplished professional with extensive experience in customer service and sales across various industries. Currently serving as a Senior Customer Service Representative at Kohl's since February 2024, Michael specializes in collecting past-due payments and negotiating payment plans. Previously at Microsoft from June 2022 to September 2023, Michael developed business relationships and drove sales by promoting brand awareness and cloud solutions. Experience at Sam's Club as a Frontline Assist and Microsoft as an Assistant Specialty Store Manager and Product Advisor further showcases expertise in customer engagement and team management. Additionally, leadership skills were honed as an Electronics Department Team Leader at Target from June 2011 to August 2014. Michael holds a degree from Carroll University.
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