Emilie Lefebvre is a seasoned professional with extensive experience in customer service and quality assurance roles. Currently serving as a Quality Assurance Specialist and previously as a Customer Service Representative at KOHO since June 2021, Emilie has built a strong foundation in customer success at Moka Financial Technologies and has held various positions at Hopper and MindGeek. Emilie's career began in hospitality and retail, progressing from a Bartender at Cloakroom Bar to an Assistant Retail Sales Manager at m0851. Emilie holds a Bachelor of Fine Arts in Art History from Concordia University and has furthered education through Coursera.