Paras Tiwari is an experienced Customer Success Manager currently at KoinX since July 2022, having previously served as a Senior Operations Specialist at SplashLearn from May 2021 to February 2022. At SplashLearn, Paras managed the Customer Success Management team, focusing on training to enhance customer satisfaction. Prior experience includes a role as Team Supervisor at American Express from April 2019 to August 2020, where Paras improved customer relations and service delivery through strategic relationships and process enhancements. Earlier, as a Customer Account Specialist at Amazon from April 2018 to March 2019, Paras provided exceptional customer service in a high-pressure environment, effectively addressing customer inquiries.
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